Add new Job Title

Occasionally we will get requests to add a new Job Title to the system. Job Titles can be typed manually into Azure, but we choose to have them automatically applied at the time of account creation. This allows us to drive automation for group membership and Role-based access control.

To add a new Job Title to the system, you will make the following updates to the Helpdesk and Azure.

Helpdesk Part 1:

In the Atoske Helpdesk, browse to Admin > Global Settings > Employee Onboarding and select the "Hiring Coordinator" option.
On the next page, the "Hiring Coordinator" box should already be selected (click it if not), so click Continue.
On the next page you can edit the fields for the Onboarding form. Select the "Job Title" field and enter the new Job Title in the "Add value" field. Click the plus sign ("+") next to the field to add it to the end of the list. Scroll down to the new job title and drag it to its alphabetical place in the list of Job Titles.
Scroll to the bottom of the page and click "Save & Continue". Click through the rest of the pages without making any changes until you reach the end of the set up and you get a confirmation message that your onboarding process was set up.
Make the same update to the Departmental Transfer and Job Title Change Service Requests in the Talent Management section of the HR Workspace.

Azure:

In Azure, browsed to Entra ID > Groups.
Add two new groups for the job title:
- AAD-Role_<JobTitle> - this is a standard security group for this Job Title
- RBAC-Role_<JobTitle> - this is an RBAC-Enabled security group for this Job Title. You will need elevated permissions (Privileged Role Administrator) to build this group.
Make note of the GUIDs for both these new groups, as well as the AAD-Dept group for the new Job Title. You will need them in the next step.

Helpdesk Part 2:

In the Atoske Helpdesk, browse to Admin > Global Settings > Custom Objects and open the Dept Role RBAC Groups Table.
Go to the Object Records section and select Add Object Record.
Enter all the required information. When copy/pasting information be sure to check each field for any trailing spaces and remove them if necessary.
Save your changes and confirm the entry is added to the list of Object Records.

Once all this is set up, HR can use the new Job Title when filling out the Onboarding form, and the Helpdesk can automatically assign the new employee to the correct security groups in Azure.